Next generation mobile bank Current is on a mission to make financial services accessible and affordable for all. Current CTO Trevor Marshall joined Jeff Cotrupe for a conversation about how the company is working with MongoDB and Google Cloud to translate that lofty goal into decisive action that has the potential to stand the financial services industry on its head. Learn more on the MongoDB Blog.
Jeff Cotrupe has joined the Product Marketing team at MongoDB as Senior Solutions Marketing Manager, responsible for driving solutions marketing and GTM content positioning UVP of product/services portfolio to a senior audience. Jeff is a core part of an energetic and globally distributed team reporting to Senior Director, Products and Solutions, based in the UK. MongoDB is the first database company to go public in more than two decades (NASDAQ: $MDB), its business growing at ~50% YoY, with the technology and vision to take on the multibillion-dollar incumbents as it disrupts and reshapes an entire industry.
“As an analyst I had forecast a total market opportunity of $67.89 billion in big data and analytics by 2019, growing to nearly $111 billion by 2022,” said Cotrupe. “I am excited to be at a truly global company capturing a sizable and growing share of that opportunity!”
The Retail Death Star (a euphemism for whoever you think it is) has such a glowing reputation for its acumen with data that other companies clamor to know how the Death Star does it. Personal experience suggests myth does not match reality…and two rising stars signal that e-commerce just got a LOT more competitive. Read the full piece here.
Jeff Cotrupe’s report, Innovating Financial Services in the Big Data Era, outlines the challenges and opportunities financial institutions face in 2018 and beyond. The analysis includes how these companies are evolving alongside emerging data trends; the ROI they are obtaining from actionable analytics; where spending is occurring today; and where it needs to be focused going forward. Technologies and issues analyzed include AI, blockchain, privacy and the GDPR, security, the IoT, data governance, risk management, and compliance. The analysis also includes case study snapshots of best practices in the industry at Barclays Bank, VISA, Wells Fargo, BNY Mellon, EY, Allstate, and Cheyne Capital.
The report is featured in media articles including in Fintech Innovation (Effective big data analytics management crucial for FSI growth) and in CXO Today (How Big Data Is Changing Banking And Finance), and is generating significant activity on Twitter and LinkedIn.
L-R | Jeff Cotrupe, Stratecast; Peter Buchroithner, Swell; Ofer Ronen, (Google’s) Chatbase; and Henry Duong, DiagnosisAI.
Jeff Cotrupe served as event chair, speaker, and panel moderator at AI Expo 29-30 November in Santa Clara, California, co-located with IoT and Blockchain expos. Cotrupe presented Chair’s Welcome and Opening Comments both days; led a Day 1 panel titled AI for Social Good; and led the Day 2 Keynote Panel (pictured above) titled Realities of Bot and VA Development and Implementation.
Cotrupe’s day 2 opening comments presented findings pertinent to AI from Stratecast’s 2017 Survey of the fast-growing big data and analytics market; discussed the economic and customer experience implications of AI; and challenged the audience to build better bots by avoiding common pitfalls and following specific best practices.
The Keynote Panel, with Cotrupe (LinkedIn/Twitter) as moderator, featured panelists Ofer Ronen, Team Lead, Chatbase (LinkedIn/Twitter), a startup in Google’s Area 120 innovation incubator; Peter Buchroithner, CEO and Co-Founder, Swell (LinkedIn/Twitter), an engagement engine for brands in messenger communities; and Henry Duong, CTO, DiagnosisAI (LinkedIn/Twitter), an AI-based medical company designed to improve access to healthcare. More information on the Keynote Panel appears here, and the Day 1 and Day 2 links above now also include audio recordings of all sessions for on-demand access to event content.
“It all started with a tweet.” Jeff Cotrupe tweeted a quick take with some impressions from AWS Summit Chicago. Next thing you know, tweet love started breaking out all over and soon, an invite came to do a guest post. The result appears here on the Dynatrace Blog.
Stratecast has published Jeff Cotrupe’s latest report, Wearing Your Heart (Rate) on Your Sleeve: How Fitness Trackers and Big Data Solutions are Giving the World a Running Start toward Connected Health. The report’s key findings include:
Next IT, which delivers optimal business outcomes through A.I.-powered customer engagement and workforce support, is executing a social marketing campaign on Twitter based on Jeff Cotrupe’s latest Stratecast SPIE* report Conversational A.I.: It’s A Bot Time for a New Conversation on Customer Engagement. The report, which is focused on the growing presence of chatbots, asserts that individual company ROI figures such as 5X and 8X, substantial revenue growth, and projected cost savings of $32 million–all figures cited by Next IT customers and presented in the report–“are powerful reasons for every organization that has not already done so to take a hard look at implementing a conversational A.I. solution from a provider such as Next IT.”
The report is taking center stage on social venues including Next IT’s Twitter site, where it is not only the linked-to subject of an array of Next IT newsfeed tweets but is also featured at time of publication in the pinned tweet:
All tweetlinks take viewers to this landing page where they can download the report:
Readers can get a taste of the dialogue, ongoing at time of publication, in the tweet search recap graphic below: Continue reading
“Broadband everywhere” could leave communications service providers (CSPs), such as mobile carriers, nowhere. Now that most users are broadband-connected, providers such as Google, Netflix, Facebook, and more can provide over-the-top (OTT) services–video, voice and video calls, and text messaging over the Internet, often for free–that consumers used to pay CSPs to provide. The good news for CSPs is that by delivering great customer experiences, they can still win. The bad news: CSPs cannot capitalize because, as a group, they are delivering poor customer experiences. Through a series of communications, Jeff Cotrupe, Stratecast, and IBM show how by combining data from customer satisfaction surveys and social media with data about subscriber experiences with specific services, CSPs can retain subscribers–and create and sell more of the services those subscribers truly want.
The theme of the campaign is How User Behavior Data Can Help CSPs Prosper in an OTT Era. Communications include a webcast; a white paper; a blog post; and an infographic, a small portion of which is shown here.
Book contains a foreword by Brian Solis
Sitecore, a leading provider of customer experience management solutions, has just published Connect: How to Use Data and Experience Marketing to Create Lifetime Customers, a hardcover and electronic book for succeeding in the new age of marketing. Sitecore Senior Business Optimization Consultants Lars Birkholm Petersen, Ron Person, and Christopher Nash wrote the book, which contains a foreword by digital analyst and author Brian Solis.
Sitecore is featuring this quote by Jeff Cotrupe in its promotional campaign for the book appearing here on Yahoo! Finance:
“Companies are on a mission: they need to embrace digital marketing and Big Data to better engage and connect with their customers. The core precepts outlined in this book will help organizations along this journey. Engaging. Connecting. Words to survive and prosper by.”
—Jeff Cotrupe, Industry Director, Big Data & Analytics, Stratecast | Frost & Sullivan
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