AI Expo North America 2017 has selected Jeff as an event Chair for its upcoming conference in November just after the US Thanksgiving holiday. The event, co-located and concurrent with the Blockchain and IoT Tech expos, will occur 29-30 November 2017 at the Santa Clara Convention Center, Santa Clara, California, USA.
“Artificial intelligence, machine learning, the Internet of Things, and blockchain are fast becoming integral parts of the world in which we live and work,” said Jeff. “It is an honor to be involved with this multi-faceted conference and I will be focusing, in part, on how AI both leverages data and contributes to the overall big data and analytics (BDA) ecosystem.”
The Bot and Virtual Assistant Development Track Jeff is chairing occurs on Day 2 of the conference and Jeff’s featured Speaker content is linked from that page or directly available here.
Frost & Sullivan’s Brand & Demand team, led by Elisha Gist, poured content from Jeff and others into a piece titled Can Bots and Virtual Assistants Help Boost Your Brand? Some key takeaways include:
- Millennials, who now comprise the largest group of consumers in the marketplace, are ready, eager, and able to leverage self-service and other advanced technologies–and brands who do not offer them will be at a competitive disadvantage.
- Organizations should move beyond simple automation to utilizing bots as tools to differentiate their brands, such as by incorporating their brand’s specific message
into a bot and tailoring chat to underscore brand identity.
- Testing and partnerships will shape how bots and VAs are implemented across organizations.
The piece is available for free download here at the Brand & Demand landing page, which features a quote from Jeff.
Stratecast featured thoughts by Jeff and his Stratecast colleague Tim McElligott in announcing its predictions for the year ahead: Stratecast | Frost & Sullivan Unveils 19 Communications Industry Transformational Predictions for 2017. Jeff asserts that AI–which first found commercial viability enabling a generation of virtual assistants, more commonly known as chatbots–will assume a prominent role in the big data market through its ability to search massive volumes of raw data to provide actionable insights.