Oceanside, CA, USA, 31st August 2012 – Jeff Cotrupe will be at Sitecore Symposium 2012 in Las Vegas, NV, USA to present a 2012 Stratecast | Frost & Sullivan Best Practices Award, for Technology Innovation in Customer Engagement Platforms, to host company Sitecore. Sitecore redefines how organizations engage with audiences, powering compelling experiences that sense and adapt to visitors both online and in-person.
“Web content management (WCM) is vital because a company’s online presence is now its front door to the world, and 3,000 customers around the globe, with more than 32,000 sites, depend on Sitecore’s WCM solutions. Yet Sitecore had the vision to understand that in order to continue delivering the highest strategic value to the market it had to add both analytics and digital marketing capabilities to the mix. It did so with a vengeance, crafting a full-bore customer engagement platform that delivers in all three areas,” said Cotrupe. Continue reading “Jeff Cotrupe to present industry award to host company at Sitecore Symposium 2012”
Deploying business intelligence and analytics to provide video delivery, assurance and quality of experience
Oceanside, CA, USA, 29 June 2012 – Jeff Cotrupe will deliver a Frost & Sullivan Analyst Briefing titled Video Delivery, Assurance and QoE: Managing the Video Tidal Wave, 11 July 2012 at 1:00pm EDT. For more information and to register, visit the event page.
“Video is consuming an ever-greater share of network capacity and traffic,” said Cotrupe. “This creates huge business and operations issues for communications service providers–and resolving them is one of the most interesting, important and, in our view, revenue-worthy applications of BI and analytics today.”
About Jeff Cotrupe
Jeff Cotrupe is a Global Program Director at Stratecast | Frost & Sullivan where he directs two research programs: Analytics, Customer Experience & Marketing (ACEM) and OSS/BSS Global Competitive Strategies (OSSCS). Cotrupe has launched and managed 20 products and services to help employers and clients generate hundreds of millions of dollars in revenue, M&A and capital, offering research, writing, digital marketing, products & sales at the speed of business.™
Oceanside, CA, USA, 31 January 2012 – IneoQuest, which provides companies with video service assurance and management of the viewer experience, has invited Jeff Cotrupe, a Global Program Director at Stratecast, to speak on a panel at Management World 2012 in Dublin, Ireland. Cotrupe will join a representative from IneoQuest and a third speaker from an undisclosed communications service provider (CSP) on the panel, which will discuss solutions that ensure high quality of experience (QoE) for video viewers. QoE solutions are one of four areas Cotrupe and Stratecast analyze under the category of customer experience management (CEM). Continue reading “Jeff Cotrupe tapped for Video QoE Panel at TM Forum’s Management World/Dublin 2012”