Jeff Cotrupe and Mark Friedman of Genesys show how Big Data drives mobile engagement and better customer experiences

Genesys 2014Jeff Cotrupe joined Mark Friendman of Stratecast client Genesys on a webcast where they shared insights on how Big Data helps brands engage with consumers on the go and offer a better customer experience. The webcast is available for on demand viewing here.

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This entry was posted in analytics, apps, BI, Big Data, business intelligence, Cotrupe, customer experience, data, Frost & Sullivan, marketing, mobile, mobile apps, mobile commerce, product, research, revenue, social media, software, Stratecast, strategy, WordPress and tagged , , , , . Bookmark the permalink.

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