Frost & Sullivan Vice President Rufus Connell interviewed Jeff Cotrupe, Industry Director, Big Data & Analytics, about exciting developments in the market at the Growth, Innovation, & Leadership conference (GIL) Silicon Valley. The two tackled six topics in eight minutes and the resulting video is here.
Hewlett Packard Enterprise features Jeff and others in a piece titled Empower the data-driven organization. Clickable from the table of contents, Jeff’s thoughts on creating a big data execution plan comprise one of five chapters in the piece. A shared passion for using technology to unlock business value is a large part of why teams at HPE have been Jeff’s clients for much of his nearly seven-year career at Stratecast | Frost & Sullivan.
Stratecast featured thoughts by Jeff and his Stratecast colleague Tim McElligott in announcing its predictions for the year ahead: Stratecast | Frost & Sullivan Unveils 19 Communications Industry Transformational Predictions for 2017. Jeff asserts that AI–which first found commercial viability enabling a generation of virtual assistants, more commonly known as chatbots–will assume a prominent role in the big data market through its ability to search massive volumes of raw data to provide actionable insights.
Jeff Cotrupe joined Mark Friendman of Stratecast client Genesys on a webcast where they shared insights on how Big Data helps brands engage with consumers on the go and offer a better customer experience. The webcast is available for on demand viewing here.
Telecommunications industry publication Billing & OSS World recently featured Jeff Cotrupe’s research for Stratecast client Comarch in an article titled Mobile Operators Need Big Data-Driven Customer Loyalty Programs. “When operators take a look back, they realize they are sitting on a gold mine of customer data,” said Cotrupe. “Processing and analyzing this Big (customer) Data…enables operators to create customer loyalty programs that maximize revenue retention and drive new revenues.”
The article appears here.
Jeff Cotrupe of Stratecast had a lively and informative discussion about Big Data and the upcoming Growth, Innovation, & Leadership event with Frost & Sullivan Chairman David Frigstad and Roberta Gamble, Partner, Energy & Environmental Markets. GIL 2014 will take place in September at the Fairmont San Jose. A webcast of their conversation is available on demand here.
“Committing communications fraud is serious business, and, to borrow a phrase from a major motion picture: ‘business is a-booming’.” ˜ So says Stratecast report Using Big Data to Put a Big Hurt on Communications Fraud authored by Jeff Cotrupe. The Communications Fraud Control Association (CFCA), the de facto global authority on communications fraud, provided figures to Jeff and Stratecast indicating that communications fraud represents an $18.4 billion risk via crimes such as compromised corporate phone and voicemail systems; subscription and identity theft; credit card fraud; and calling scams known in the industry as international revenue share and bypass fraud.
Stratecast client Lavastorm, which uses Big Data to help communications service providers improve their businesses through fraud control and many other measures, is making Cotrupe’s Stratecast report available for download here. Lavastorm is featuring the report alongside other analysis from fellow technology research leaders Gartner, where Cotrupe formerly served as research director, and Forrester.